Ontario Access Check

Policies

Service terms and refunds

These terms apply to the $249 CAD Website Accessibility Fix Plan. They are not legal advice.

What is purchased

The Fix Plan covers agreed public pages only — up to five priority public pages. It includes a self-contained accessible HTML report, a PDF copy, and one correction round for material factual errors. The 48-hour delivery period begins only after a valid request is accepted and the pages are publicly reachable.

What this is not

The Fix Plan is not a certificate, a VPAT, a legal opinion, a complete accessibility audit, or the December 31, 2026 accessibility compliance report. It does not answer, complete, certify, or replace that filing. Ontario Access Check does not promise to find every possible issue.

Refunds

  • A full refund applies if enough of the agreed public scope cannot be reviewed to produce a useful Fix Plan.
  • A material item that is factually wrong will be corrected and the report reissued.
  • If a useful corrected Fix Plan cannot be delivered, the payment is refunded in full.

Contact

Customer mail: [email protected]. Receipts and billing: [email protected].

Governing law

These terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. This service is not legal advice.